Emergency Response Preparedness

Transit Safety and Security

Transit Safety and Security

With the national events of September 11, 2001 and the increase in international terrorism; the impact and scope of emergency response preparedness has markedly changed. Terrorism acts in Tokyo, London, and Madrid have demonstrated a need for emergency responders to be prepared for both large and small scale incidents involving our transit systems. This preparedness must demonstrate a true understanding of each specific transit system, along with the interface of these systems with traditional emergency responder’s operational procedures and the transit operational process.

In order to improve this interface process and increase training performance, START Group created the acronym “METRO”.

  • Mitigation
  • Evacuation of those involved
  • Transportation of the evacuated
  • Recovery at an initial level
  • Overall return to service

This knowledge, coupled with START Group’s emergency preparedness, Weapons of Mass Destruction (WMD)/Improvised Explosive Devices (IED), and National Incident Management knowledge; provides a great foundation for the transit training programs.

START Group offers the following comprehensive training and loss control packages in transit safety and security:

  • Evaluation of Current Level of Preparedness - Completion of a site review of your Organization’s equipment, response documents, and policies regarding transit safety and security, along with assistance in developing policies and procedures. Formal written recommendations will be made regarding areas that need improvement.
  • Awareness Level Classroom Training Session - Completion of a system specific classroom training session informing all participants of the critical characteristics of the transit system (i.e., rail control, emergency trip stations, rail de-energizing, rail car access/crush loads) and the aspects of the transit system’s emergency preparedness (i.e., mapping, single tracking, bus bridges, and emergency tunnel evacuation carts). Each course is tailored to the needs and characteristics of that transit system and specific capabilities of the emergency responders. Focus of the training session is at the task and tactical levels with a concentration on building a sound foundation of technical transit knowledge.
  • Operations Level Classroom and Skills Training Session - Completion of a review of the aspects of the Awareness Level training session (typically utilizing the quick reference guides), along with additional Operations Level manipulative skills training. Participants not only discuss emergency tasks, but complete tasks in tactical groups. These group problem solving skill sets allow for participation in a real time setting and mirror the emergency response activities during a true emergency. Focus of the training session is at the task and tactical decision making levels.
  • Command Level Classroom and Skills Training Session - Completion of small through large scale Command Level training involving table top and computer generated simulations. These simulations involve transit specific and system specific scenarios that allow for direct documentation and evaluation of emergency response capabilities. Focus of the training session is at the tactical and strategic decision making levels.
  • Quick Reference Guides- Transit system specific information and emergency response capabilities information quick reference guides are available through MDI and have been authored by the START Group Director, Michael J. Kelly.
Client list includes Washington Metropolitan Area Transit Authority (WMATA), Miami-Dade Transit Authority (MDT), and Metro Atlanta Regional Transit Authority (MARTA).